Privacy Policy

Last updated: March 22, 2026

1. Introduction

ZeroFriction ("we", "our", "us") operates the ZeroFriction platform at zerofrictionapps.com. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

Account Information

When you sign in with Google OAuth, we receive your name, email address, and profile picture from Google. We use this information to create and manage your account.

Usage Data

We collect information about how you use our tools, including which tools you access, when you access them, and credit usage. This helps us improve our services.

Uploaded Content

Some tools (such as the Resume Analyzer) require you to upload files. Uploaded documents are stored securely in AWS S3 and are associated with your account. We do not share your uploaded content with other users.

3. How We Use Your Information

• To provide and maintain our services
• To authenticate your identity and manage your account
• To process payments and manage credits via PayU
• To analyze uploaded documents using AI services (OpenAI)
• To improve and develop new features

4. Third-Party Services

We use the following third-party services to operate our platform:

• Google OAuth — for authentication
• OpenAI — for AI-powered document analysis
• Amazon Web Services (S3) — for secure file storage
• PayU — for payment processing

Each of these services has its own privacy policy governing their use of your data.

5. Cookies

We use session storage to maintain your authentication state. We do not use third-party tracking cookies. Essential cookies may be used to ensure the proper functioning of our website.

6. Data Security

We implement appropriate security measures to protect your personal information, including encrypted connections (HTTPS), secure token-based authentication (JWT), and access controls on stored data.

7. Data Retention

We retain your account information and uploaded content for as long as your account is active. You may request deletion of your account and associated data by contacting us.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Withdraw consent for data processing

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@zerofrictionapps.com.